Shipping Policy

Thanks for shopping with Praestans Vault. We know that once you've ordered your wallet, you want to know exactly when it's landing on your doorstep. Here's everything about how we process, ship, and deliver your order.

This policy applies to all orders shipped within the United States.

Order Processing Time

• Orders are processed within 1–2 business days.
• We process orders Monday to Friday.
• Orders placed on weekends or holidays will be processed the next business day.

Order Cut-Off Time

• Daily cut-off time: 4:00 PM Eastern Time (EDT)
• Orders placed before the cut-off may go out for processing the same business day.
• Orders placed after the cut-off will be processed the following business day.

Shipping Method & Transit Time

Shipping method: Standard US Shipping

Estimated transit time: 5–7 business days (Monday to Friday)

Total Estimated Delivery Time

• Processing time: 1–2 business days
• Transit time: 5–7 business days
• Total estimated delivery: 6–9 business days

Delivery times are estimates. Occasionally, carrier delays, weather, or high-demand seasons, such as holidays, can cause deliveries to take longer than expected. If that happens, we'll keep you informed.

Shipping Charges

Shipping charge: $25 USD

Delivery Address

Orders ship to the address you provide at checkout, so please double-check your information before submitting your order.

Praestans Vault isn't able to take responsibility for delays or misdeliveries caused by incorrect or incomplete address details. If you notice an address mistake quickly, please contact us and we'll do what we can to assist before the order ships.

Order Changes & Cancellations

Need to change something or cancel your order? Contact us as soon as possible at support@praestansvault.store.

We'll respond as quickly as possible, but once an order has already been processed or handed off to the carrier, we may not be able to make changes.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information.

Tracking details are usually active within 24–48 hours of dispatch. If tracking does not show movement immediately, please allow some additional time for the carrier's system to update.

Lost or Delayed Orders

If your order seems delayed or has gone missing in transit, please contact us at support@praestansvault.store.

We'll work with the carrier to investigate the shipment and provide available assistance.

Customer Support

For any inquiries or assistance, please contact our customer support team:

Our support team is here to help. Reach out whenever you need assistance, and we'll work to make your experience with Praestans Vault smooth from start to finish.